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Guia Migrante PTInformation · Guidance · Trust
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Key information checked on 20/08/2026 Priority sources: AIMA · gov.pt · Justice / Diário da República · Social Security · SNS See what changed →
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Safety

Before paying or sending documents, verify.

Scams take advantage of urgency and uncertainty. These warning signs help you recognise situations that need extra checking.

Be suspicious of promises only a public body can decide.

No one should present a residence permit, nationality decision, appointment, approval or acceleration of a public procedure as guaranteed.

Warning sign: pressure to pay immediately, “exclusive slots”, requests for access codes, or instructions telling you not to verify information on the official website.

Guia Migrante PT does not sell appointments or decisions.

The public portal and tools are free. Guia Migrante PT does not charge to secure AIMA slots, accelerate procedures, obtain nationality or guarantee approval.

Warning signs

Stop and check if you see these patterns.

01

“I have an exclusive AIMA slot”

Verify the official channel. Do not pay solely because someone claims privileged access.

02

“Send me your authentication code”

Passwords, PINs and SMS/authentication codes should not be handed to unknown or unverified people.

03

“Pay now or you will lose the case”

Artificial urgency and threats are common fraud techniques. Verify the fee, public body and payment reference.

04

A page that looks official

Logos and colours can be copied. Read the complete website address and confirm the domain.

05

Documents requested by an unknown account

Do not send passports, residence cards or banking data to profiles, numbers or e-mails you have not verified.

06

“Approval guaranteed”

A legitimate private professional may provide a service, but should not convert a future public decision into a guarantee.

Before you act

Five checks

1. Confirm the domain

Open the public body's website from a known source rather than trusting only a link received in a message.

2. Confirm the official fee

A private provider may charge professional fees, but those must be distinguished from an official public fee.

3. Protect access codes

Keep passwords, SMS codes, PINs and Digital Mobile Key authentication private.

4. Keep evidence

Save receipts, e-mails, payment references and important communications.

5. Ask for the service in writing

If someone charges you, understand what service they are providing and who is responsible for it.

Anti-scam centre

Four questions before paying or sending documents

You do not need to memorise every scam. You need to recognise warning signs that mean: stop and verify.

01Entity

Who is asking?

Open the official website yourself. Do not enter through a link received in a message if you cannot verify the domain and service.

02Payment

Are they selling a public decision?

Be cautious with “guaranteed appointments”, “guaranteed approval”, contracts sold to obtain a visa, or payments to speed up a decision that belongs to a public authority.

03Documents

Are they asking for a passport, card or codes?

Share only what is necessary through the appropriate official channel. Never give passwords, authentication codes or account access to someone who promises to handle the process for you.

04Pressure

Do they say you must pay immediately?

Artificial urgency is a warning sign. Stop, verify the information on gov.pt, AIMA or the relevant authority, and keep the message, number, IBAN and payment records if you suspect fraud.