Scams take advantage of urgency and uncertainty. These warning signs help you recognise situations that need extra checking.
No one should present a residence permit, nationality decision, appointment, approval or acceleration of a public procedure as guaranteed.
The public portal and tools are free. Guia Migrante PT does not charge to secure AIMA slots, accelerate procedures, obtain nationality or guarantee approval.
Verify the official channel. Do not pay solely because someone claims privileged access.
Passwords, PINs and SMS/authentication codes should not be handed to unknown or unverified people.
Artificial urgency and threats are common fraud techniques. Verify the fee, public body and payment reference.
Logos and colours can be copied. Read the complete website address and confirm the domain.
Do not send passports, residence cards or banking data to profiles, numbers or e-mails you have not verified.
A legitimate private professional may provide a service, but should not convert a future public decision into a guarantee.
Open the public body's website from a known source rather than trusting only a link received in a message.
A private provider may charge professional fees, but those must be distinguished from an official public fee.
Keep passwords, SMS codes, PINs and Digital Mobile Key authentication private.
Save receipts, e-mails, payment references and important communications.
If someone charges you, understand what service they are providing and who is responsible for it.
